French EPR representative rule in effect since 10 July 2026 · day 125Check if it applies to you →
Since 10 Jul 2026 · Check if it applies to you →
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Guide · Amazon

Your IDU is not showing on Amazon France

Most cases come down to one of six things. Check them in this order before writing to Amazon.

Who is the producer

Set-upProducer for French EPR
You sell to French customers and ship from abroadYou Légifrance
Your stock is in a French or EU warehouse, sold in your nameYou
A French distributor imports and resellsThe distributor
A marketplace buys and resells as retailerThe marketplace
A retailer sells your goods under its own brandThe retailer

Sanctions

FailureSanctionSource
Not meeting EPR duties after formal noticeUp to €1,500 (individual) or €7,500 (company) per unit or tonne concernedLégifrance
Still not complyingDaily penalty up to €20,000Légifrance
Register and IDU failuresFine up to €30,000Légifrance
No IDU on a marketplaceThe platform blocks the listing or pays in your placeMinistère de l'Écologie

What Amazon asks for

Amazon.fr asks for your unique identification numbers, one per EPR category, on its EPR compliance information page in Seller Central; packaging and paper count as one category. Without them it may deactivate offers or comply on your behalf. Amazon publishes its own requirements and review times; this page covers what sits on your side.

Six things to check

CheckWhat goes wrongFix
1. The categoryAn IDU entered under the wrong EPR categoryOne IDU per category; packaging and paper together Amazon
2. Whose IDU it isA supplier's number used as your ownAs the producer you need your own; a reseller gives buyers the producer's number ADEME
3. The legal entityThe IDU belongs to another company than the seller accountRegister the company that sells on Amazon
4. Issued yet?Membership signed, but the IDU not issuedAsk your eco-organisme; ADEME issues the IDU through it ADEME
5. Still valid?Withdrawn after a missing declaration or paymentDeclare and pay, then ask for reinstatement
6. On the registerThe number does not appear in ADEME's dataLook it up in the open dataset ADEME

How to look up an IDU

ADEME publishes the producers holding an IDU as open data, updated regularly. ADEME Search by company name or number and compare the stream and company with what you entered. Our IDU register page explains the file and its counts.

If Amazon pays on your behalf

Amazon's Pay on Behalf pays eco-contributions for Amazon sales only and gives you no IDU, so your own store and other marketplaces stay uncovered. Pay on Behalf compared with registering. ADEME

If your listings are already blocked

Get the IDU right first, then follow Amazon's own appeal route. The recovery steps. ADEME

Where else the IDU must appear

Amazon is one place. French law also wants it in your terms of sale and on your website: where you must show your IDU. ADEME

With no establishment in France, a representative established there is compulsory since 10 July 2026, by written mandate. Légifrance ADEME issues one IDU per stream, through the eco-organisme you join. ADEME

Standard is €190 a year per eligible stream (up to three), up to 1 tonne a year per stream, with simplified reporting and one declaration a year; Plus is €990 a year for up to three streams, with detailed reporting that optimises your eco-contributions, up to 10 tonnes. There is no setup fee. Eco-contributions are passed on at cost, with 0% markup. See pricing or the calculator.

Selling into France without a French entity?

Start your mandate online today: we register you with the eco-organismes and obtain your IDU.