Your IDU is not showing on Amazon France
Most cases come down to one of six things. Check them in this order before writing to Amazon.
Who is the producer
| Set-up | Producer for French EPR |
|---|---|
| You sell to French customers and ship from abroad | You |
| Your stock is in a French or EU warehouse, sold in your name | You |
| A French distributor imports and resells | The distributor |
| A marketplace buys and resells as retailer | The marketplace |
| A retailer sells your goods under its own brand | The retailer |
Sanctions
| Failure | Sanction | Source |
|---|---|---|
| Not meeting EPR duties after formal notice | Up to €1,500 (individual) or €7,500 (company) per unit or tonne concerned | |
| Still not complying | Daily penalty up to €20,000 | |
| Register and IDU failures | Fine up to €30,000 | |
| No IDU on a marketplace | The platform blocks the listing or pays in your place |
What Amazon asks for
Amazon.fr asks for your unique identification numbers, one per EPR category, on its EPR compliance information page in Seller Central; packaging and paper count as one category. Without them it may deactivate offers or comply on your behalf. Sources (2)AmazonAmazon — EPR compliance page for sellers (read 4 October 2026)Amazon Seller CentralAmazon Seller Central — EPR requirements: France Amazon publishes its own requirements and review times; this page covers what sits on your side.
Six things to check
| Check | What goes wrong | Fix |
|---|---|---|
| 1. The category | An IDU entered under the wrong EPR category | One IDU per category; packaging and paper together Amazon |
| 2. Whose IDU it is | A supplier's number used as your own | As the producer you need your own; a reseller gives buyers the producer's number |
| 3. The legal entity | The IDU belongs to another company than the seller account | Register the company that sells on Amazon |
| 4. Issued yet? | Membership signed, but the IDU not issued | Ask your eco-organisme; ADEME issues the IDU through it |
| 5. Still valid? | Withdrawn after a missing declaration or payment | Declare and pay, then ask for reinstatement |
| 6. On the register | The number does not appear in ADEME's data | Look it up in the open dataset |
How to look up an IDU
ADEME publishes the producers holding an IDU as open data, updated regularly. ADEME Search by company name or number and compare the stream and company with what you entered. Our IDU register page explains the file and its counts.
If Amazon pays on your behalf
Amazon's Pay on Behalf pays eco-contributions for Amazon sales only and gives you no IDU, so your own store and other marketplaces stay uncovered. Pay on Behalf compared with registering. ADEME
If your listings are already blocked
Get the IDU right first, then follow Amazon's own appeal route. The recovery steps. ADEME
Where else the IDU must appear
Amazon is one place. French law also wants it in your terms of sale and on your website: where you must show your IDU. ADEME
With no establishment in France, a representative established there is compulsory since 10 July 2026, by written mandate. Légifrance ADEME issues one IDU per stream, through the eco-organisme you join.
ADEME
Standard is €190 a year per eligible stream (up to three), up to 1 tonne a year per stream, with simplified reporting and one declaration a year; Plus is €990 a year for up to three streams, with detailed reporting that optimises your eco-contributions, up to 10 tonnes. There is no setup fee. Eco-contributions are passed on at cost, with 0% markup. See pricing or the calculator.
Selling into France without a French entity?
Start your mandate online today: we register you with the eco-organismes and obtain your IDU.