Amazon France blocked your listings for EPR: how to recover

Recovery plan by message

What Amazon shows	Likely cause	Fix
EPR number missing	No IDU entered for the stream	Enter your IDU per stream AAmazon
EPR number invalid	Name or stream mismatch	Check the IDU against the register ADEME
Listings suppressed for France only	Stream not covered	Register the missing stream
Asked for a representative	No French establishment	Appoint a representative Légifrance

See also IDU rejected.

Sanctions beyond Amazon

Failure	Sanction	Source
Not meeting EPR duties after formal notice	Up to €1,500 (individual) or €7,500 (company) per unit or tonne concerned	Légifrance
Still not complying	Daily penalty up to €20,000	Légifrance
Register and IDU failures	Fine up to €30,000	Légifrance
No IDU on a marketplace	The platform blocks the listing or pays in your place	Ministère de l'Écologie

Who is the producer

Set-up	Producer for French EPR
You sell to French customers and ship from abroad	You Légifrance
Your stock is in a French or EU warehouse, sold in your name	You
A French distributor imports and resells	The distributor
A marketplace buys and resells as retailer	The marketplace
A retailer sells your goods under its own brand	The retailer

Streams Amazon asks about

Stream	Eco-organismes	Source
Household packaging and paper	Citeo, Léko, Adelphe	Léko
Professional packaging (2027)	Citeo Pro, Léko Pro, Twiice	ADEME
Electrical and electronic equipment	ecosystem, Ecologic, Soren	ADEME
Batteries	Batribox, ecosystem	BBatribox
Textiles and shoes	Refashion	Refashion
Furniture	Ecomaison, Valdelia, Valobat	ADEME
Toys	Ecomaison	Ecomaison
Sports and leisure	Ecologic	Ecologic

Why Amazon does this

Marketplaces selling into France must check each seller's unique identifier (IDU), or pay the eco-contributions in the seller's place. Ministère de l'Écologie Amazon says it may deactivate non-compliant offers or comply on your behalf. AAmazon So a block is not a judgement about your business: it is a missing number on a form.

What Amazon checks

Amazon asks for your unique identification numbers (UIN, the same thing as an IDU), one per EPR category. Packaging and paper count as one category. You enter them on the page “Informations de conformité relatives à la responsabilité élargie des producteurs” in Seller Central. AAmazon Each number has to be in the register, for the right stream. You can check any number yourself.

First, read the notice

• Which categories does it name? That is your list of IDUs to obtain.
• Which ASINs? Do they match the category, or is a product misclassified?
• Is there a date? Amazon's public page gives no general timetable, so the date in your own notice is the one that counts. AAmazon

The recovery sequence

1. List what you sell into France and map each product to a stream (all streams).
2. Appoint a representative: with no French establishment, it is compulsory. Légifrance
3. Join the eco-organisme for each stream. ADEME issues an IDU per stream through it. ADEME
4. Enter each number in Seller Central.
5. If offers stay down, open a case citing the numbers and the affected ASINs.

Amazon controls its own review time, so nobody can honestly promise you a reactivation date.

If you already hold a number

Check it first: is it in your company's name, for this stream, and entered correctly? Being told you are not the producer is a different problem: see Amazon, the producer and your supplier's number.

What to avoid

• Do not enter a supplier's or another company's number as your own.
• Do not relist the same goods under other ASINs or another account to get around the block.
• Do not read Pay on Behalf as full compliance. It does not cover your other channels (what it covers).
• Do not register packaging only if the notice names another category.

How to avoid the next one

By stream: packaging, textiles, electronics.

• Add a stream before launching a new product type, not after.
• Put every number on every marketplace you sell on (what each asks for).
• File each year: a number is only useful while membership stays live.
• Professional packaging starts on 1 January 2027 for what you sell to businesses. ADEME

What it costs

Standard is €190 a year per eligible stream (up to three), up to 1 tonne a year per stream, with simplified reporting and one declaration a year; Plus is €990 a year for up to three streams, with detailed reporting that optimises your eco-contributions, up to 10 tonnes. There is no setup fee. Eco-contributions are passed on at cost. See pricing.