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Since 10 Jul 2026 · Check if it applies to you →
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A marketplace rejected my IDU. Why, and how do I fix it?

Marketplaces are expected to check your IDU, not just store it.

Last updated 6 November 2026Sources linked below
Quick answer

Marketplaces are expected to check your IDU, not just store it. The ministry tells them to verify that an IDU has a coherent format and corresponds to the type of product sold, and ADEME gives marketplaces the full list of IDUs, withdrawn ones included, so they can check. Ministère de l'Écologie An IDU that fails any of those checks is refused, and on most platforms the listing then falls back to the platform's own charge or is blocked.

The five usual reasons

ReasonWhat it looks likeFix
Wrong streamYour packaging IDU entered for an electrical productJoin the stream the product belongs to; one IDU per stream. Octopia (Cdiscount Marketpla See how many IDUs.
Withdrawn IDUThe eco-organisme ended your contract, for example for unpaid contributions ADEMEIt reports the withdrawal to ADEME and the IDU stops being valid. Ministère de l'Écologie See IDU withdrawn.
Different legal entityThe IDU is in your factory's name, the shop in your trading company's ADEMEThe IDU must belong to the company on the seller account. TikTok Shop
Supplier IDU, but you are the producerYou import and sell, yet entered your Chinese supplier's IDU ADEMEA supplier's IDU only works when the supplier placed the goods on the French market.
FormatTypo, spaces, the SIRET instead of the IDUCopy the IDU exactly from your eco-organisme's certificate; check it in ADEME's register. See check an IDU.

Where to check before you enter it

Look your company up in ADEME's public IDU register, or in our IDU register data. The IDU is issued by your eco-organisme after it registers you in SYDEREP, with no step on your side.

Price

Our fee. Standard is €190 a year per eligible stream, Plus is €990 a year for up to three streams in one mandate, with a median saving of €1,071 a year in eco-contributions across our published clothing, footwear, electronics and furniture examples. Setup is €0, and eco-contributions are paid at the eco-organisme's published rate with 0% markup. See pricing.

Frequently asked questions

How long until a new IDU works on a marketplace?

Once the eco-organisme has registered you, ADEME issues the IDU, typically within days; marketplaces then validate it on their own schedule.

Can one IDU cover two companies in our group?

No. The IDU belongs to one legal entity and one stream.

Razvan Toma
Written byRazvan Toma

Razvan Toma is the founder of EPR France Rep, a France-established authorised representative (mandataire) for producers with no French establishment. He has worked in waste management and recycling since 2009, running waste-separation programmes inside large B2B organisations in France for clients including Chanel, Microsoft, Decathlon, Pirelli, IKEA, Vinci, Capgemini and E.Leclerc.

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Who is the producer

Set-upProducer for French EPR
You sell to French customers and ship from abroadYou Légifrance
Your stock is in a French or EU warehouse, sold in your nameYou
A French distributor imports and resellsThe distributor
A marketplace buys and resells as retailerThe marketplace
A retailer sells your goods under its own brandThe retailer

If it stays rejected

FailureSanctionSource
Not meeting EPR duties after formal noticeUp to €1,500 (individual) or €7,500 (company) per unit or tonne concernedLégifrance
Still not complyingDaily penalty up to €20,000Légifrance
Register and IDU failuresFine up to €30,000Légifrance
No IDU on a marketplaceThe platform blocks the listing or pays in your placeMinistère de l'Écologie

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